Client Reviews

A+ Service – Steven and Rachel Edwards

Rob provided my husband and I with excellent service from listing the house to the closing table. It was an emotional time for our family selling our first home, Rob fought for a great selling price and guided us through the entire process always putting our minds at ease. We highly recommend his services!

Great Experience – Chuck and Cindy Fowler

Rob and his colleagues were prompt and professional during the home search and the purchase. I could not recommend them more highly.

Very Friendly, Very Helpful – Michael Meany

 At first I was just wanting to look at one house to see how it looked after looking at a few pictures of it. Was worried about how stressful the process of buying a house could be. Once I met with Jessica Steele she was very friendly and very helpful. She started to show me that buying a house wasn’t nearly as stressful as I thought it would be. She kept in contact all the time with new showing and once I decided on one she was involved with every step from the beginning to the end. Any questions I had she answered very well and made me feel much more comfortable about understanding anything I needed or how to do things. She was very friendly and extremely helpful from start to finish.

Patient, friendly, and professional – Scott and Kristina Reed

Custom Select Realty did an amazing job selling our property for us. Unlike other realtors, Rob wanted us to get top dollar for our property and never pressured us to lower the price to make a quick sale. We never had any doubts that Rob was looking out for our best interest. Day, evening, and weekends, Custom Select Realty answered our calls and always kept us up-to-date on the progress of selling our property. I would most definitely do business with Custom Select Realty again.

The most professional and hardest working Realtor – Dee and Beverly Kelly

Rob Sightler assisted us in finding our beautiful new home and sold our old one within three days. He is by far the most professional and the hardest working realtor I have ever worked with. He went above and beyond expectations. He showed us MANY properties and spent MANY days and nights helping us to find just the right place. He answered many questions – some many times – and was extremely responsive by phone and e mail. He put up with a lot of confusion and differing opinions and kept a warm smile and a professional demeanor throughout. If you want a Realtor working with you and for you – this is the one. You will not be disappointed. Dee and Beverly – extremely satisfied customers.

The best Realtor we have worked with – Mike and Melissa Sealey

 Rob Sightler is by far the best realtor we have worked with to date. He was attentive, very professional and always kind. Rob helped us to sell our first home and buy our Dream home. We are so happy in our new home it has everything we wanted. We could not have provided this fabulous house for our family without Rob and Custom Select Realty. Thank you Rob you made our dreams come true!!!

Rob and his team made the process fun, enjoyable, and problem free! – Ken and Maria Schreiner

The home buying/selling experience can be painful. The experience can drag on, guidance can fall short, referral networks can be questionable, and one can be left to wonder if the realtor your putting your faith in is really looking out for your best interest.

I have had awful experiences purchasing homes before, and I was determined to find the best realtor in Louisville to help me with my next home shopping experience. I was truly lucky that through a recent business venture, I created a relationship with Rob Sightler. I could tell immediately that he was a person of outstanding integrity and honesty. When I purchased my home last September Rob and his team made the process fun, enjoyable, and problem free! He listened intently to every wish and want of ours, showed us homes that met our needs, and helped us understand the best values for our hard earned dollar!

Rob’s team at Custom Select is impeccable and the man takes painstaking care to ensure that your experience will create a happy homebuyer and future customer. I am in an industry that works consistently with realtors, mortgage brokers, and the like. For my time and money, Rob Sightler is the best in Louisville.

Great for residential and commercial – by Jeremy Kirkham and Christina Stanton

Rob is a terrific agent. He helped us sell two residential investment properties and purchase one commercial property in a year’s time. Throughout the process, Rob was resourceful, savvy, responsive, and above all, did all the things we couldn’t do or didn’t want to do. Rob handled difficult buyers and sellers in some complicated transactions with grace and tact and got us to the closing table. I would recommend Rob and Custom Select Realty for any transaction.

Best Realtor experience we have had! – by Todd Whitehead

Rob was so patient and understanding with us in our somewhat unique situation. He took the time to walk us through each step of the selling process and buying experience. We had a contract on our house within 48 hours of it hitting the market! After selling so quickly, Rob made lots of time for us in his schedule to show us a lot of houses. Because we had to leave our old house before we could move into our new house Rob worked really hard to motivate our sellers to close earlier than stated in our contract and got us in our new house almost 2 weeks before we expected to. That was an absolute life saver! I would not hesitate to recommend Rob to anyone and already have. If we ever need an agent again, he will be our first choice. During our whole experience we felt like we had gained a friend, not just an agent.

The Benchmark of Realtors – by Roy and Cathy Couch

You needn’t look any further than Rob Sightler at Custom Select Realty to find a realtor that you can trust. From the moment my wife and I met with Rob, he put us completely at ease with the intimidating task of selling our home. He took the time to explain the entire process, offering helpful suggestions and providing guidance when requested. Rob’s tech-savvy approach began with an excellent posting on the MLS that provided a detailed description & numerous photos. Next, he employed a computerized lock system on the door that required all realtors to coordinate their showings with him and provided email alerts when the home was entered. Rob kept us updated on showing times and solicited feedback from all the showings in an effort to keep us abreast of the “climate” of our home’s marketability. Throughout the entire process, there was never a time that I felt disconnected or uninformed. Rob went the extra mile to ensure we always knew the current status as well as the next step. As an additional bonus, Custom Select Realty also offers you the ability to select the level of realty service that best fits your budget and facilitates your peace of mind. In retrospect, Rob Sightler is the benchmark by which realtors should be judged. He doesn’t just sell your house; he treats you with respect, understands and empathizes with your concerns, and anticipates your needs. Rob Sightler is the realtor you want working for you.

Great Agent! – by Julie Allen

I dealt with Rob at Custom Select Realty when buying my cute little condo. He really went above and beyond when helping me find the perfect place. He listened to my needs and gave me a lot of useful information when trying to choose what was right for me. I will be going to him again if I ever need to sell my condo!

Professionalism and Great Service – by Don Bingham

Between the two of us we have bought and sold a dozen houses. Every experience was pretty much the same until Rob Sightler sold our home and found the perfect new home for us. In a market where it often takes months to sell a home, Rob Sightler sold ours in 23 days. He walked us through a tough negotiation process and although he has many other clients he made us feel that our move was his top priority. If and when we move again, we won’t even bother to think of anyone else…we’ll just call Rob.

Great Company – by Mark and Valerie Brown

We are investors therefore we buy and sell homes for a living. We have been working with Rob for a couple of years now. He is very honest and dependable person to do business with. He is very educated in the business. He will go beyond the call of duty and is always available for questions. If you want someone that can successfully market your home and someone you can trust then Rob is the person you should use!

Rob was a good Realtor to work with – by Brian and Julie Fenner

Rob Sold our condo last year. He showed us several advertising options and helped us choose the one that was best for our situation. He was very organized and professional, and he was able to answer all of our questions. We were able to get in touch with him whenever we needed. Even though our condo association lost it’s FHA approval, which severely limited our buyers, Rob stayed positive. We were able to still bring in prospective buyers and put our minds at ease. We will definitely use Rob as our Realtor again!

I’m so Grateful to have had Rob as my Realtor – by Cindy Quigly

It was great to have someone so knowledgeable in all aspects of real estate to walk me through selling and buying a home. He was very detail oriented and always on time for showings. He always returned my phone calls and texts in a timely manner. Rob held my hand every step of the way, all the way to closing. I consider Rob VERY trustworthy and dependable. I would highly recommend Rob for anyone needing to sell or buy a home. I really could not have gone through the ordeal of selling and buying a home in 6 months without Rob Sightler of Custom Select Realty. He implemented a plan that worked for me and my specific financial situation. Although I felt stressed and in a hurry to sell my home and buy another, Rob’s calm, confident demeanor kept everything in check. I really appreciated the way he negotiated the contract in the same manner.

A wonderful turn around in a hard market – by Chris and Debra Duncan

We received an offer for our home the day before Thanksgiving and Rob got everything closed and our new home purchased by the 5th of January. Our previous homes were listed for only 4 months before being sold! Rob was always very good about answering questions I had and always easy to reach.

Rob was great from start to finish – by Amy Lauer

Rob Sightler helped us sell our house and purchase a new one. After doing a great job of listing our house, we had our first showing in a day and had in sold in 72 hours! After selling our home so quickly, Rob made us feel like his top priority while we looked for our new home and we dragged him all over town! After a few weeks of searching he helped us navigate our way through a bidding war on our new house and we couldn’t be happier. While we have no plans of every moving again, I would use Rob again in a heartbeat and will definitely be recommending him to anyone looking for a Realtor.

Rob sold our home very quickly! – by Brent and Whitney Esarey

Rob was available on the weekends to show us houses. He conducted open houses regularly to help sell our home. He handled all of the paperwork and arranged closing, making things as easy as possible. Rob went above and beyond to help us find our dream home and to sell our house. Our house sold in 4 weeks after we listed with Custom Select. Rob was so accessible and worked extremely hard to find the perfect home in our price range. My husband and I loved that we could choose the services that best fit our needs from the Custom Select menu. It was very cost effective for us! I would highly recommend using Custom Select, I have referred many friends and relatives to use Custom Select to sell their home.

Rob found us our dream home – by Hughey and Mandie Sightler

We are grateful for having a Realtor in our family that could assist us in buying our home. We found the perfect home on 8 acres in the exact area of Indiana where we wanted to live. Even though the Rural Housing Department were backed up on their loans, Rob stayed on top of them and got the deal done fast. Rob was always there to take the lead on property searches, negotiations, inspections, repair requests, and getting everything prepared for closing. We could not be more happy and we never had to stress anything with Rob in charge of this transaction.

Consummate Professional – by Daniella Bastellas

The last thing I would say about buying a house is that it’s some easy process. However, surrounding yourself with the right people can make it 100 times better. I think Rob Sightler is one of those right people. We had a realtor for over a year before Rob was recommended to us and within a matter of three weeks we found and bought our first home. The difference was simple. Rob absolutely stays on top of EVERYTHING. We gave him the parameters we wanted and Rob set up as many viewings as we could handle. In addition, Rob is extremely knowledgeable about the entire process. We were first time homebuyers and Rob really helped us navigate the process. If you’re looking for a home, I can’t recommend Rob and Custom Select Realty enough.

Rob is very knowledgable and patient– by Kendra Garvin

As a first time home buyer I had no idea what to do or even the right questions to ask. Custom Select Realty made the process a smooth one. Rob has a full understanding of the real estate process and made me feel comfortable about asking questions. He was an involved agent, he was right there with me every step of the way. He handled obstacles with ease. I had an issue with my loan officer staying on task but Rob stayed on top of the matter…sending emails, phone calls, and even calling the VP of the mortgage department to get things done. I can’t say enough great things about Custom Select Realty. If you are looking to buy or sell property, Custom Select Realty is the right choice!

Professional, Friendly, and Hard Working – by Blair McDaniels

After visiting a few area realtors, I have to say Rob and Tracy made me feel the most comfortable and at ease with the home buying process. During my home purchase she carted us to Timbuktu and back without complaint. She also answered all of our questions without hesitation (and there was tons of questions!!) She was so friendly and professional throughout the entire process. Needless to say she found me the PERFECT house and we are so happy!

Fantastic customer service! – by Shannon Downs

My home buying experience with Rob and Tracy Sightler was everything I had hoped for! There was much to think about when purchasing a new home, but there were always 10 steps ahead of me, answering any questions, anytime! They were so well organized though the entire process, which was extremely helpful for someone like me who has such a hectic schedule. They kept me in line with every step I needed to take and made sure the seller was meeting all my needs. If something wasn’t right, they knew who to call and did it promptly to get the results I wanted. Not only did I find a great Realtor, but I made new friends as well! They get things done, but with the best attitude! Rob and Tracy made my home buying process an easy, comfortable, stress-free experience! I’d recommend them to my closest friend for sure!

Rob had our best interest at heart – by Jonathan and Amanda Baker

Despite a busy schedule, Rob was always available to return our phone calls and answer our questions. He was always on time for all appointments and was there for us throughout this process. I would recommend Rob to my friends and family!

Timely sale in the most difficult of markets– by Larry Cozine

Rob kept us informed of the process throughout and always answered questions in a timely manner. Rob is someone you can trust! He also made sure all Realtors were leaving my home as it was when they arrived and that the doors were all locked. We really liked the Menu of Marketing Services. We felt this was a good approach, great selection of services, allowing you to select the services based on your needs.

Knowledgeable, Courteous, and Professional – by Shannon Tucker

I was a first time homebuyer but Rob made this process very easy for me. Being a first time homebuyer I had a lot of questions and he knew exactly how to answer them all. When I would call Rob he would always answer his phone. The one time I had to leave him a voicemail he called me back in 15 minutes. Rob also was able to get this house at a much better price than I would have gotten it myself. It is clear, Rob wants what is best for his clients; that was quite evident.

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